Shipping Information
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SHIPPING QUESTIONS: Can't find an answer below? Always e-mail us with any shipping-related questions before placing your order. We respond to e-mail Monday through Friday, and answer most messages within 24 hours.

SHIPPING METHODS: The normal shipping method for orders of ten or less units will be USPS First Class Mail. The charge for this method of shipment, to cover shipping and handling costs, is $1.00 per order, plus $0.30 (30 cents) per item. This would compute to a charge of $4.00 for an order of ten items. For this method of shipment (recommended for orders of ten or less) select "Standard Shipping" as you are completing your order.

Our method of shipping orders of more than ten units is normally USPS "Priority Mail". The charge for this method of shipment is $4.00 per order, plus $0.15 (15 cents) per item. This would compute to a charge of $6.25 for an order of fifteen items. For this method of shipment (recommended for orders of more than ten items) select "Express Shipping".

If you prefer to have an order of ten or less items shipped by "Priority Mail", you may do so by selecting "Express Shipping", but the charges will be computed at the "Express Shipping" rates state above. The base charge of $4.00 applies on Express Shipping even if the order is for less than ten items.

CALCULATING SHIPPING CHARGES: Shipping charges are calculated automatically by our shopping cart as stated above. In general, the more you buy, the less you pay on a per-item basis.

SHIPPING OUTSIDE THE LOWER 48 STATES: Our secure shopping cart is for orders to the continental United States only. Customers placing orders to be shipped to Alaska, Hawaii or internationally should e-mail us. We will work to accommodate you on orders of $100 or more.

SHIPPING TIMETABLE: Your order will usually be shipped within 24 hours of receipt (Monday-Friday) if payment is by Visa or Mastercard. Orders paid by money order will be shipped within 24 hours of receipt of the money order (Monday-Friday). Orders paid by check will be shipped after we have been notified that the check has cleared. This usually takes about seven days.

RETURNS: We accept returns for credit on some of our items, provided that they are returned to us unopened in their original condition within 30 days of the original order. Shipping and handling charges will not be refunded, and there will be a 10% restocking charge.

 

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Starfield Technologies, Inc.